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Sally Thomas

Unity4 provides advanced contact centre capabilities, from technology to people, at home or in the office, powered by the cloud, driven by innovation.

 

Unity4 has two major operating divisions.

 

Unity4 Contact Centre Technology provides its cloud based contact centre platform RapportCMS on a pay per use basis. RapportCMS has been designed with the understanding that contact centre excellence is as much about what goes on after the agent says hello as what happens before.